Frequently Asked Questions | Your Guide To Shop At ChicVidaFineJewelry
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General Information

1. What types of gold do you offer?

We offer jewelry in both 14k and 18k gold. You can choose the one that best fits your style and preference.

2. Do you ship internationally?

Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.

Customization Options

Can I customize the gold finish of my jewelry?

Yes, you can customize the gold finish of your jewelry. We offer yellow gold, white gold, and rose gold finishes to suit your taste.

What customization options are available for rings?

You can customize your ring with different gold finishes, choose from a variety of gemstones, select the ring size, and even add personalized engravings.

Can I add an engraving to my jewelry?

Absolutely! We offer engraving options so you can add a personal touch to your jewelry. Just let us know what you'd like engraved.

Order and Delivery

How long does it take to receive my jewelry?

Jewelry orders typically take 2-4 weeks to complete, depending on the complexity of the design. We will keep you updated on the progress of your order.

How do I place a custom order?

To place a custom order, you can contact our customer service team or fill out the custom order note on our website. We will guide you through the process.

Care and Warranty

Do you offer a warranty on your jewelry?

Yes, we offer a life time warranty on all our jewelry pieces. Please check our warranty policy on the website for more details.

How can I care for my gold and gemstone jewelry?

To keep your jewelry looking its best, store it in a jewelry box, avoid exposure to harsh chemicals, and clean it regularly with a soft cloth.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.


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